Effective Communication

THE OBJECTIVES OF:

This course aims to focus on giving and receiving communication and feedback clearly, precisely and in an assertive and affirmative way. It teaches seafarers to communicate effectively and develop assertive behaviour in a multicultural environment.

ENTRY REQUIREMENT:

No Pre-requisite

COURSE OUTLINE:

At the end of this course, learners will be able to:

• Identify the need to communicate effectively amongst one another and the benefits it brings
• Explain the importance of feedback through communication
• Appreciate non-verbal communication and demonstrate good listening and questioning techniques